What Personal Data does Jagaad collect about me?

What Personal Data is Not Collected by Jagaad?

How does Jagaad use my Personal Data?

With Whom does Jagaad share my Personal Data?

How does Jagaad Secure my Personal Data?

What are my rights and choices regarding Personal Data?

Other important privacy information

Payment information: If you sign up for our Services at Jagaad, we will collect payment information from you that may include your name, billing address and credit card or bank information. We may also use your credit card information to verify your identify and prevent abuse of our pipelines. Please note that Jagaad does not directly process or store your entire credit card number, but we do direct that information to our third-party payment processors for processing. This is collected for paid users of the SaaS products.

Marketing Contact Information: If you request Jagaad to contact you, or sign up for marketing materials or events, Jagaad may collect information such as name, address, email address, telephone number, company name, and size of company. This may be collected through the Websites as well as through the use of the SaaS products.

Other Content You Submit: We may also collect other content that you submit to our Services. For example: feedback, comments and blog posts, or when you participate in any interactive features, surveys, contests, promotions, prize draws, activities or events. When you participate in interactive channels, we may collect and process information for demographic analysis. Such collection is not tied to any specific products, but may be collected through the Websites.

Device Information and Identifiers: When you access and use our Services, we automatically collect information about your device, which may include: device type, your device operating system, browser type and version, language preference, IP address, hardware identifiers, and mobile IDs. This information may be collected through any use of the Services.

Subscription Data: We may automatically collect information about the number of active users, licensing timetables, historical user count, and IP address. This is collected for paid Self-managed and SaaS instances.

Services Data: Services Usage Data is broken into two categories: Optional Data and Operational Data. Optional Data is aggregated metrics regarding activity and feature usage that provide insights into the success of stages and features. Operational Data is aggregated metrics that track how value is delivered through the use of the Services and provide insights into optimal customer implementation. Both categories of Services Usage Data can be tied to the instance hostname, but the information does not contain any other individual user data. This is collected for the free and paid users of the Self-managed and SaaS products.

Events Data: In addition to Services Usage Data, Jagaad also uses event analytics, such as browsing duration, page clicks and page views, in a pseudonymized form to gain insights into end-to-end user behaviour. This is collected for SaaS and Self-managed products.

Website Usage Data: When you visit our Websites, we automatically log information about how you interact with the sites, such as the referring site, date and time of visit, and the pages you have viewed or links you have clicked.

Cookies and Similar Tracking Technologies: Jagaad uses cookies and similar technologies to provide functionality, such as storing your settings, and to recognize you as you use our Services. In addition, we use cookies to gather information to provide interest-based advertising which is tailored to you based on your online activity. Please review our Cookie Policy to learn about our practices and the controls we provide you.

Email marketing: When we send you emails, they may include technology such as a web beacon, that tells us your device type, email client, and whether you have received and opened an email, or clicked on any links contained in the email.

Buttons, tools, and content from other companies: The Services may include links or buttons to third-party services such as Facebook, LinkedIn and Twitter. We may collect information about your use of these features. In addition, when you see or interact with these buttons, tools, or content, some information from your browser may automatically be sent to the other company.

Vendors and Partners: We may receive information about you from third-parties such as vendors, resellers, partners, or affiliates. For example, we receive information from our resellers about you and your orders, or we may supplement the data we collect with demographic information licensed from third-parties in order to personalize the Services and our offers to you. Likewise, our sales, marketing, and recruiting teams may receive access to third-party databases containing information to enrich business contacts and other corporate data, or we may receive social listening data from companies that monitor public posts.

Other users of the Services: Other users of the Services: Other users of the Services may provide information about you when they submit issues and comments, or we may receive information when you are designated as a representative or administrator on your company's account.

When you are asked to provide personal data, you may decline. And you may use web browser or operating system controls to prevent certain types of automatic data collection. But if you choose not to provide or allow information that is necessary for certain products or features, those products or features may not be available or function correctly.

To create your profile, identify and authenticate your contract to the Services and provide you with the Services you have requested.

To process your payment for the Services you have purchased;

To understand how our Services are used and to improve our Services;

To provide personalized experiences;

To conduct user research and development;

To send you important information about the Services;

To send you information you have requested;

To send you advertising, marketing content, offers, promotions, newsletters, surveys or other information;

To provide you a forum to comment on or discuss the Services;

To create digital productions and manage events;

To provide trainings and learning opportunities;

To enable partners to register and track deals;

To provide workload and code review recommendations through machine-learning;

To respond to your requests for customer support;

To improve the security of and troubleshoot our Services, as necessary to perform the contract governing your use of our applications or to communicate with you;

To detect, prevent, or otherwise address fraud and abuse to protect you, Jagaad, and third-parties;

To enforce the legal terms that govern our Services;

To comply with our legal obligations;

To protect the rights, safety and property of Jagaad, you, or any third-party; and

For other purposes, for which we obtain your consent.

Performance of a contract: We use your Personal Data to provide the Services you have subscribed to, and to complete and administer the contract you have entered into with Jagaad, which includes the Website Terms of Use, and any agreement to process payment information.

Legitimate Interests: We use your Personal Data for our legitimate interests, such as to provide you with relevant content, communicate with business leads, improve our products and services, and for administrative, security, fraud prevention and legal purposes. You may object to the processing of your Personal Data for these purposes at any time.

Consent: We may use your Personal Data, with your consent, for specific purposes such as marketing, surveys, call recordings, and research. You may withdraw your consent for the specific purpose or object to the processing of your Personal Data at any time.

Compliance with a Legal Obligation: We may use your Personal Data in connection with legal claims, regulatory compliance, and audits.

Sharing with Users and the Public: You have control over what information is public. You should also be aware that any information you share as part of a project, blog, website etc. may be publicly available and you should consider this carefully when interacting with the Services.

Sharing with Service Providers: We share your Personal Data with our service providers. These are companies who provide services on our behalf, such as hosting our Services, marketing, advertising, social, analytics, support ticketing, credit card processing, security and other such similar services. These companies are subject to contractual requirements that govern the security and confidentiality of your information. For example, we use analytics providers, such as Google Analytics, to help us understand the operation and performance of our Services. To learn about how Google uses and shares data it collects through its services, please visit https://www.google.com/policies/privacy/partners/.

Sharing with Partners and Resellers: Jagaad works with third-parties who provide sales, consulting, support and technical services for our Services. Where permitted and with your consent (if required), we may share your data with these partners and resellers.

Sharing with Affiliated Companies: Jagaad will share information collected with companies owned and operated by us.

Sharing for Fraud and Prevention Abuse: We may share your information when we have a good faith belief that the disclosure is necessary to prevent fraud, abuse of our services, defend against attacks, and to protect the safety of Jagaad and our users.

Law Enforcement: Jagaad may disclose Personal Data or other information we collect about you to law enforcement if required in response to a valid subpoena, court order, search warrant, a similar government order, or when we believe in good faith that disclosure is necessary to comply with our legal obligations, to protect our property or rights, or those of third-parties or the public at large.

Merger or Acquisition: We may share your Personal Data if we are involved in a merger, sale, or acquisition of corporate entities or business units. If any such change of ownership happens, we will ensure that it is under terms that preserve the confidentiality of your Personal Data, and we will notify you on our website or by email before any transfer of your Personal Data.

To opt out of email marketing: You may opt-out of email marketing by clicking the “unsubscribe” link located at the bottom of any marketing email you receive or by visiting our preference center and unsubscribing. You may continue to receive transactional email messages about your account and the Service after you have unsubscribed.

To opt-out of Interest-based advertising: If you wish to opt-out of interest-based advertising, please visit the Cookie Policy to see your options.

Request a copy of your information: You may request a copy of the Personal Data that Jagaad has about you.

Update your Information: If you already have an account, you may access, update, or alter your user profile information by logging into your account and updating profile settings.