Horeca - Fixed cost dedicated team

One-button delivery management

Strooka is a software that allows you to manage all orders from all platforms, on a single intuitive cloud interface, which manages delivery, self-ordering, table ordering, kiosk ordering, and is integrated with the main checkout systems on the market.

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Industry

HoReCa (Restaurants)

Country

Italy

Engagement Model

Fixed cost dedicated team

Understanding the context is the key element for any successful collaboration

Zucchetti is one of the leading Italian software publisher groups in Europe. With more than 8.000 employees, 2.000 partners worldwide and a turnover of one billion euros in 2020.

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Collaboration outcome

99%

System stability

20,6k

New reservations

10+

Api integrations

5+

Products implemented

6

Payment Gateways

Our solution

Our strategic work plan

We worked on enhancing the platform where:

  • Backend collects orders from all channels. Instant e-commerce system allows you to take orders
  • A ready-to-use app with client's products and logo helps to build customer loyalty
  • The loyalty system helps keep customers happy and prevent churn
  • The functionality allows customers to order at the table via smartphone or tablet with self - ordering

Architecture overview

New technologies & API’s implementation

We developed 5 new products (KDS, reservations, website onboarding, new API system) which lead to 28,582 reservations, 6 payment gateways implemented (Unicredit, Monetaonline, Satispay, Edenred, Nexi, Banca Sella), and 10 new integrations implemented (of which - 4 POS).

Technologies used

  • CSS

  • HTML

  • PHP

  • Kafka

  • Consul

  • React

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What's Next?

Results

We have improved their application (ecommerce and CRM for restaurants) and implemented new features ensuring security, stability and service level to our customer - up to 99%.

  • 5 new products (KDS, reservations, website onboarding, new API system)
  • 6 payment gateways implemented (unicredit, monetaonline, satispay, edenred, nexi, bancasella)
  • 10 new integrations implemented (of which- 4 POS)

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